Email and website phishing has become much more convincing as of late. As you can see here, one of my clients actually received an award via an email that had their name on the image of the award which was part of the email message! This article will contain examples of phishing messages. It is [...]

The Culprit Apple iPod Touch (4th Generation) Model Number: A1367 Order Number: MC544LL/A Capacity: 32GB 11.9 GB Free Space The Symptoms Following the iOS 5 and 5.0.1 updates there appears to be random periodic crashes in many applications. This is independent of whether or not the device has been restarted, it affects many applications including [...]

In Windows, I can use the “Ctrl + L” keyboard shortcut to quickly lock my screen without actually closing down any of my programs. How can I Lock my Mac without quitting everything and logging off? On the Mac, there really is no simple built-in way to quickly lock your display to prevent prying eyes [...]

For most of my customers, Windows licensing is never an issue. They purchase a computer, use it until it isn’t working satisfactorily buy a new computer and transfer their data. There is nothing wrong with that but for people that are in a small business environment or who are dealing with virtual machines (or who [...]

To all: Many of you know I worked for Apple, Inc. during its Renaissance. That truly is what Steve Jobs has done in my lifetime. He ushered in a true Renaissance of technological innovation that I’ve had the pleasure to witness and be a part of throughout my life. My generation is one of the [...]

How do I launch a command prompt? Windows Vista and Windows 7 launch a cmd.exe window differently than Windows XP did. With the introduction of Mac OS X and its UNIX underpinnings, even Macs can launch a command line. Click the tab below to see how each operating system launches a command line interface. [tab [...]

How do I restart a Windows 7 computer that I’m connected to via Microsoft’s Remote Desktop Connection? Among many things Windows 7 introduced was a lack of a convenient method to shutdown a computer you are connected to remotely. In Windows XP a remotely connected administrator used to be able to launch taskmgr.exe and use [...]

Proper ergonomics are one of the best ways to maintain a healthy back and since we spend so much time in front of a computer or at our offices, I felt posting this might help some of you. Ergotron, maker of Ergonomic design devices, has an ergonomics calculator that I use for our office workstation [...]

Side-by-side screenshots of iCal and Address Book in Snow Leopard and Lion. [tab name="iCal"] iCal – Mac OS X 10.6.8Snow Leopard iCal – Mac OS X 10.7Lion [/tab] [tab name="Address Book"] Address Book – Mac OS X 10.6.8Snow Leopard Address Book – Mac OS X 10.7Lion [/tab] [end_tabset]

Most people think that Apple has been the latecomer to the world of tablet computing. The truth is just the opposite. Apple has been working on tablet computing since before the first Macintosh rolled off the assembly line. I can’t take credit for this article, but when I read a great article like this, I [...]