Q&A

For most of my customers, Windows licensing is never an issue. They purchase a computer, use it until it isn’t working satisfactorily buy a new computer and transfer their data. There is nothing wrong with that but for people that are in a small business environment or who are dealing with virtual machines (or who [...]

How do I launch a command prompt? Windows Vista and Windows 7 launch a cmd.exe window differently than Windows XP did. With the introduction of Mac OS X and its UNIX underpinnings, even Macs can launch a command line. Click the tab below to see how each operating system launches a command line interface. [tab [...]

How do I restart a Windows 7 computer that I’m connected to via Microsoft’s Remote Desktop Connection? Among many things Windows 7 introduced was a lack of a convenient method to shutdown a computer you are connected to remotely. In Windows XP a remotely connected administrator used to be able to launch taskmgr.exe and use [...]

Should I do anything before traveling to a different country with my AT&T iPhone? So you’re traveling internationally soon? That’s great, according to the AT&T website, you may already have International roaming included with your service. To verify, you would want to call 611 on your AT&T phone to verify or to opt-out. If you [...]

What is the best way to move an iTunes Library to an external drive? Maybe you are a “drag-and-dropper” when it comes to backing up, or maybe you are trying to relocate your large music library to a new external drive. Or maybe you have a relatively small iTunes library and were hoping to take [...]

What is DNS? Semantically, DNS is an acronym for Domain Name Service. It is a service that runs on computers connected to a network. The computers that perform the Domain Name Service are known as Domain Name Service Servers. This is (thankfully) shortened to DNS Servers. So what is a Domain Name? Domain names are [...]