Why am I getting copies (duplicates) of my sent messages in Outlook 2011? Outlook 2011 is the first Microsoft mail client for the Mac that gets close to the functionality of Microsoft Outlook for Windows. Now before all of you start arguing with that claim, I’m not saying that they are the same product. THEY [...]

Intuit’s QuickBooks server software has a collection of IP Ports that need to be open to allow proper authentication and shuttling of data between client workstations and the server. Thankfully they’ve included a tool to diagnose connection problems. You can find that diagnostic tool as well as listing of Ports that need to be open [...]

I very-much intentionally put quotation marks around the "Lion Compatible" portion of Intuit’s latest version of Quicken for the Mac. A few days ago, Intuit sent out emails to registered users of supported version of Quicken for Mac (2005-2007) and notified them of this new versions availability. I’ve had several Quicken users contact us regarding [...]

How do I block an email address on iCloud? Like my other post regarding “blocking” email addresses on MobileMe, what I’m going to describe isn’t really blocking in the truest sense of the word. Technically, we are using a server side rule to perform this function and you wouldn’t want to use something like this [...]

The Culprit Apple iPod Touch (4th Generation) Model Number: A1367 Order Number: MC544LL/A Capacity: 32GB 11.9 GB Free Space The Symptoms Following the iOS 5 and 5.0.1 updates there appears to be random periodic crashes in many applications. This is independent of whether or not the device has been restarted, it affects many applications including [...]

For most of my customers, Windows licensing is never an issue. They purchase a computer, use it until it isn’t working satisfactorily buy a new computer and transfer their data. There is nothing wrong with that but for people that are in a small business environment or who are dealing with virtual machines (or who [...]