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	<title>TECH90 &#187; Getting Started</title>
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	<description>How can we help?</description>
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		<item>
		<title>What is DNS?</title>
		<link>http://www.tech90.com/2011/03/22/what-is-dns/</link>
		<comments>http://www.tech90.com/2011/03/22/what-is-dns/#comments</comments>
		<pubDate>Tue, 22 Mar 2011 17:44:42 +0000</pubDate>
		<dc:creator>Greg M.</dc:creator>
				<category><![CDATA[Getting Started]]></category>
		<category><![CDATA[History]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Q&A]]></category>
		<category><![CDATA[Setup/Configuration]]></category>
		<category><![CDATA[Viruses/Spyware/Trojans]]></category>
		<category><![CDATA[Web Technology]]></category>
		<category><![CDATA[safety]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[web]]></category>

		<guid isPermaLink="false">http://www.tech90.com/?p=1883</guid>
		<description><![CDATA[What is DNS? Semantically, DNS is an acronym for Domain Name Service. It is a service that runs on computers connected to a network. The computers that perform the Domain Name Service are known as Domain Name Service Servers. This is (thankfully) shortened to DNS Servers. So what is a Domain Name? Domain names are [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>FamilyShield by OpenDNS</title>
		<link>http://www.tech90.com/2011/03/22/familyshield-by-opendns/</link>
		<comments>http://www.tech90.com/2011/03/22/familyshield-by-opendns/#comments</comments>
		<pubDate>Tue, 22 Mar 2011 16:56:38 +0000</pubDate>
		<dc:creator>Greg M.</dc:creator>
				<category><![CDATA[Getting Started]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Quick Tricks]]></category>
		<category><![CDATA[Setup/Configuration]]></category>
		<category><![CDATA[Software/Applications]]></category>
		<category><![CDATA[Viruses/Spyware/Trojans]]></category>
		<category><![CDATA[Web Technology]]></category>
		<category><![CDATA[family]]></category>
		<category><![CDATA[networking]]></category>
		<category><![CDATA[safety]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[web]]></category>

		<guid isPermaLink="false">http://www.tech90.com/?p=1869</guid>
		<description><![CDATA[I just received a little snippet of info from my old alma mater about a product called &#8220;FamilyShield&#8221; by the well known DNS supplier OpenDNS. On many occasions, we receive questions from people about family safety on the web. They generally take the form of one of the following: How can I stop my children [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What is CAPTCHA?</title>
		<link>http://www.tech90.com/2011/03/16/what-is-captcha/</link>
		<comments>http://www.tech90.com/2011/03/16/what-is-captcha/#comments</comments>
		<pubDate>Wed, 16 Mar 2011 20:42:31 +0000</pubDate>
		<dc:creator>Greg M.</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Getting Started]]></category>
		<category><![CDATA[History]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Knowledge Base]]></category>
		<category><![CDATA[Web Technology]]></category>
		<category><![CDATA[definition]]></category>
		<category><![CDATA[support]]></category>
		<category><![CDATA[web]]></category>

		<guid isPermaLink="false">http://www.tech90.com/?p=1839</guid>
		<description><![CDATA[CAPTCHA is first and foremost an acronym (the computer industry loves &#8216;em) for &#8220;Completely Automated Public Turing test to tell Computers and Humans Apart&#8221;. Now many people reading this (including yours truly when I was writing this) may still be asking what does that mean? Well the &#8220;Turing test&#8221; was created by renowned Mathematician Alan [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What is metadata?</title>
		<link>http://www.tech90.com/2011/02/09/what-is-metadata/</link>
		<comments>http://www.tech90.com/2011/02/09/what-is-metadata/#comments</comments>
		<pubDate>Thu, 10 Feb 2011 01:54:55 +0000</pubDate>
		<dc:creator>Greg M.</dc:creator>
				<category><![CDATA[Getting Started]]></category>
		<category><![CDATA[Software/Applications]]></category>
		<category><![CDATA[definition]]></category>

		<guid isPermaLink="false">http://www.tech90.com/?p=1260</guid>
		<description><![CDATA[Metadata is all the rage on social networking sites and is a commonly tossed around term in this day and age. But what is really meant by the term metadata. Metadata: (First used in 1983) data that provides information about other data Merriam-Webster Dictionary online While this dictionary definition is perfectly accurate, &#8220;data that provides [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to export an Apple System Profiler report</title>
		<link>http://www.tech90.com/2011/01/27/how-to-export-an-apple-system-profiler-report/</link>
		<comments>http://www.tech90.com/2011/01/27/how-to-export-an-apple-system-profiler-report/#comments</comments>
		<pubDate>Thu, 27 Jan 2011 18:21:21 +0000</pubDate>
		<dc:creator>Greg M.</dc:creator>
				<category><![CDATA[Getting Started]]></category>
		<category><![CDATA[Software/Applications]]></category>
		<category><![CDATA[Support]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[software]]></category>
		<category><![CDATA[support]]></category>

		<guid isPermaLink="false">http://www.tech90.com/?p=1429</guid>
		<description><![CDATA[We oftentimes run across a situation where one of our clients needs assistance determining their current hardware and software specifications. The most common reason for this is that they would like to install a software application or use a new shiny device with their several year old machine. The first thing we are going to [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Remote Support – Windows</title>
		<link>http://www.tech90.com/2010/11/20/remote-support-windows/</link>
		<comments>http://www.tech90.com/2010/11/20/remote-support-windows/#comments</comments>
		<pubDate>Sun, 21 Nov 2010 04:00:42 +0000</pubDate>
		<dc:creator>Greg M.</dc:creator>
				<category><![CDATA[Getting Started]]></category>
		<category><![CDATA[Support]]></category>
		<category><![CDATA[support]]></category>

		<guid isPermaLink="false">http://www.tech90.com/?p=1380</guid>
		<description><![CDATA[Each web browser is a little different when it comes to allowing our service technicians to assist you remotely. Click the tab below that corresponds to the browser that you are using and then follow the instructions to get started with our remote service technicians. If you run into problems with following these instructions, just [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Remote Support &#8211; Apple</title>
		<link>http://www.tech90.com/2010/11/20/remote-support-apple/</link>
		<comments>http://www.tech90.com/2010/11/20/remote-support-apple/#comments</comments>
		<pubDate>Sun, 21 Nov 2010 00:42:20 +0000</pubDate>
		<dc:creator>Greg M.</dc:creator>
				<category><![CDATA[Getting Started]]></category>
		<category><![CDATA[Support]]></category>
		<category><![CDATA[support]]></category>

		<guid isPermaLink="false">http://www.tech90.com/?p=1371</guid>
		<description><![CDATA[Each web browser is a little different when it comes to allowing our service technicians to assist you remotely. Click the tab below that corresponds to the browser that you are using and then follow the instructions to get started with our remote service technicians. If you run into problems with following these instructions, just [...]]]></description>
		<wfw:commentRss>http://www.tech90.com/2010/11/20/remote-support-apple/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Power strips, supplies and surges</title>
		<link>http://www.tech90.com/2010/10/28/power-strips-supplies-and-surges/</link>
		<comments>http://www.tech90.com/2010/10/28/power-strips-supplies-and-surges/#comments</comments>
		<pubDate>Thu, 28 Oct 2010 18:22:45 +0000</pubDate>
		<dc:creator>Greg M.</dc:creator>
				<category><![CDATA[Getting Started]]></category>
		<category><![CDATA[Hardware/Devices]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[electricity]]></category>
		<category><![CDATA[power]]></category>

		<guid isPermaLink="false">http://www.tech90.com/?p=315</guid>
		<description><![CDATA[Background A common misconception in the world of technology is that if I have a “surge protector”, then I don’t need to worry about my electrically connected components. While it is a start, surge protectors are just one of the many options available to the consumer who is trying to prolong the life of his [...]]]></description>
		<wfw:commentRss>http://www.tech90.com/2010/10/28/power-strips-supplies-and-surges/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Storage, Backups and Archives &#8211; Part 1 of 2</title>
		<link>http://www.tech90.com/2010/10/14/storage-backups-and-archives-part-1-of-2/</link>
		<comments>http://www.tech90.com/2010/10/14/storage-backups-and-archives-part-1-of-2/#comments</comments>
		<pubDate>Thu, 14 Oct 2010 23:30:16 +0000</pubDate>
		<dc:creator>Greg M.</dc:creator>
				<category><![CDATA[Getting Started]]></category>
		<category><![CDATA[Hardware/Devices]]></category>
		<category><![CDATA[Original Articles]]></category>
		<category><![CDATA[Storage]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[storage]]></category>

		<guid isPermaLink="false">http://www.tech90.com/?p=310</guid>
		<description><![CDATA[The most common repair we deal with is a failed hard drive. At some point we have all lost some scrap of data (whether or not it is our own fault), and the first thing anyone in the &#8220;Tech Support&#8221; line of work asks (at least it should be) is &#8220;do you have a backup&#8221;. [...]]]></description>
		<wfw:commentRss>http://www.tech90.com/2010/10/14/storage-backups-and-archives-part-1-of-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Memory v. Storage</title>
		<link>http://www.tech90.com/2010/10/11/memory-v-storage/</link>
		<comments>http://www.tech90.com/2010/10/11/memory-v-storage/#comments</comments>
		<pubDate>Mon, 11 Oct 2010 22:34:46 +0000</pubDate>
		<dc:creator>Greg M.</dc:creator>
				<category><![CDATA[Getting Started]]></category>
		<category><![CDATA[Hardware/Devices]]></category>
		<category><![CDATA[Q&A]]></category>
		<category><![CDATA[Storage]]></category>
		<category><![CDATA[Support]]></category>
		<category><![CDATA[Upgrades]]></category>
		<category><![CDATA[hardware]]></category>
		<category><![CDATA[storage]]></category>
		<category><![CDATA[upgrade]]></category>

		<guid isPermaLink="false">http://www.tech90.com/?p=295</guid>
		<description><![CDATA[Should I upgrade the memory in my computer so that I can keep more MP3&#8242;s or photos on it? Why is my machine running so slow if I have 250 &#8220;gigs&#8221; of free space? Both of these questions stem from one of the fundamental misunderstandings many computer users have had since the earliest beginnings of [...]]]></description>
		<wfw:commentRss>http://www.tech90.com/2010/10/11/memory-v-storage/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Email Etiquette Recommendations</title>
		<link>http://www.tech90.com/2008/01/17/email-etiquette-recommendation/</link>
		<comments>http://www.tech90.com/2008/01/17/email-etiquette-recommendation/#comments</comments>
		<pubDate>Fri, 18 Jan 2008 00:43:25 +0000</pubDate>
		<dc:creator>Greg M.</dc:creator>
				<category><![CDATA[Email]]></category>
		<category><![CDATA[Getting Started]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[Microsoft]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[software]]></category>

		<guid isPermaLink="false">http://www.tech90.com/?p=2957</guid>
		<description><![CDATA[I found this list on http://www.emailreplies.com. Now if I forget to do any of these somebody please yell at me. Be concise and to the point. Do not make an e-mail longer than it needs to be. Remember that reading an e-mail is harder than reading printed communications and a long e-mail can be very [...]]]></description>
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		<slash:comments>0</slash:comments>
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