What is DNS? Semantically, DNS is an acronym for Domain Name Service. It is a service that runs on computers connected to a network. The computers that perform the Domain Name Service are known as Domain Name Service Servers. This is (thankfully) shortened to DNS Servers. So what is a Domain Name? Domain names are [...]

I just received a little snippet of info from my old alma mater about a product called “FamilyShield” by the well known DNS supplier OpenDNS. On many occasions, we receive questions from people about family safety on the web. They generally take the form of one of the following: How can I stop my children [...]

CAPTCHA is first and foremost an acronym (the computer industry loves ‘em) for “Completely Automated Public Turing test to tell Computers and Humans Apart”. Now many people reading this (including yours truly when I was writing this) may still be asking what does that mean? Well the “Turing test” was created by renowned Mathematician Alan [...]

Metadata is all the rage on social networking sites and is a commonly tossed around term in this day and age. But what is really meant by the term metadata. Metadata: (First used in 1983) data that provides information about other data Merriam-Webster Dictionary online While this dictionary definition is perfectly accurate, “data that provides [...]

We oftentimes run across a situation where one of our clients needs assistance determining their current hardware and software specifications. The most common reason for this is that they would like to install a software application or use a new shiny device with their several year old machine. The first thing we are going to [...]

Each web browser is a little different when it comes to allowing our service technicians to assist you remotely. Click the tab below that corresponds to the browser that you are using and then follow the instructions to get started with our remote service technicians. If you run into problems with following these instructions, just [...]